Required Collections Manager for Leading telecom company in Chennai

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Designation Required Collections Manager for Leading telecom company in Chennai
Company Adecco India
Experience 3-5
India
Industry Telecom
Job Category Telecom / RF
Skills Collections Manager
Location India-Tamil Nadu-chennai
Job Description

COCP Collection to be 100% against net Billing Bad Debt to be less than 1.5% COCP churn to be less than the AOP target


Job Profile

To ensure field executive of the agencies meet thier target Gross recoveries from deactivated customers during the month 90+ activ outstanding to be <0.5% of net collectable To ensure customer issues that are brought in during field visits are addressed completely while ensuring process adherence To ensure every attempt is made to retain customers who wish to churn out of the network