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Designation Technical Support
Company Sabre Holdings
Experience 3-6
India
Industry IT / Computers - Software
Job Category Travel / Tourism / Airlines
Skills Tech Support
Location India-Karnataka-Bengaluru
Technical Support Job Deion
General Deion (This is a general deion and may not cover all specific responsibilities a manager may have for his/her employees)
Under general supervision provides technical and product support to field engineers and technicians who are diagnosing troubleshooting repairing and debugging moderately complex electro/mechanical equipment computer systems
and/or moderately complex software. Provides phone support utilizing monitoring tools and diagnostic methods. Responsible for third level technical support for desktop/devise hardware and software network problems. Reports design reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training.
Career Ladder Position Criteria
Demonstrates full requirements of the functional area exercises judgment within defined practices to determine appropriate action.
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